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Difference between revisions of "Customers/Customer Login"

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(Why do we need this feature?)
(Currently what is the problem in the platform?)
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Currently,we have only one login option (using email and password) can be a limitation for users who may forget their password. In such cases, the user would need to reset the password which can be a time-consuming process. To improve the user experience,  
 
Currently,we have only one login option (using email and password) can be a limitation for users who may forget their password. In such cases, the user would need to reset the password which can be a time-consuming process. To improve the user experience,  
 
adding another login option through mobile number OTP can provide an alternative way for users to access their account.  
 
adding another login option through mobile number OTP can provide an alternative way for users to access their account.  
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==What does this feature do?==
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This feature refers to the ability to log into an account using multiple authentication options, such as email and password, and mobile number OTP. It provides users with greater flexibility and convenience in accessing their account, as they can choose the login method that works best for them. Additionally, having multiple login options enhances security by making it more difficult for unauthorized users to access the account.
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This feature is useful for users who may forget their password, as they can still log in using their mobile number without having to reset it.
 
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Revision as of 20:22, 5 February 2023

What is OTP based login in e-commerce store?

OTP-based login refers to a method of authentication for e-commerce stores, where users are required to provide a one-time password (OTP) sent to their registered mobile number to access their account.

Why do we need this feature?

OTP-based login provides an additional login option for users and is easy to use. It also adds an extra layer of security to the user's account, helping to protect sensitive information and transactions. By requiring the user to provide both their password and a unique, temporary code, OTP-based login makes it more difficult for unauthorized individuals to access the user's account.

Currently what is the problem in the platform?

Currently,we have only one login option (using email and password) can be a limitation for users who may forget their password. In such cases, the user would need to reset the password which can be a time-consuming process. To improve the user experience, adding another login option through mobile number OTP can provide an alternative way for users to access their account.

What does this feature do?

This feature refers to the ability to log into an account using multiple authentication options, such as email and password, and mobile number OTP. It provides users with greater flexibility and convenience in accessing their account, as they can choose the login method that works best for them. Additionally, having multiple login options enhances security by making it more difficult for unauthorized users to access the account. This feature is useful for users who may forget their password, as they can still log in using their mobile number without having to reset it.